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Step by Step Instruction on How to Install IBM’s Infosphere Suite

Hopefully you all had the chance to read my last posts on the “Basics of Infosphere DataStage”  This post will go through the install of IBM’s Infosphere Suite with tools such as DataStage, QualityStage, Infomation Analyzer, Business Glossary, FastTrack, Information Services Director, and MetaBrokers and Bridges.  In addition, to installing the Infosphere suite applications this instructional post will also show you how to install fix packs and patches to Infosphere.  So let’s get started.

Before we can get started you will need to ensure that your computer meets the hardware and software requirements for the product modules that you want to install.  To obtain the most up-to-date information about the installation requirements, see these resources: The system requirements at  In addition, to your PC requirements you will also need to obtain all the IBM’s Infosphere Suite exe files for your IBM representative.

First create a new folder on your C drive in which you will move over the Information Server client exe.  In this example we will call the folder PRFTInfosphere.


First copy all the IBM’s Infosphere Suite files provided by your IBM representative.



Next unzip,, within PRFTInfoSphere folder.  Make sure you keep the same folder names of the sub folders.

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Click Windows Start then search for “CMD”

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Once CMD opens type the following cd C:\PRFTInfoSphere\InfoSvr_Client_v8.5_Win\is-client  This should be typed in one line.


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Once you have changed your directory within the command prompt window, you then need to execute the setup.exe file.  To do this type setup.exe within the CMD window

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This will kick off the installation

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You may get a Windows Block popup.  Make sure you allow access to the Java Launcher.

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Once the installation kicks off the following dialog will box will appear.  Please select the language then click the “Login” button

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Once you click the “Login” button the following window below will appear, please click next.

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Next the Software License Agreement will appear, please read and check the “I accept the terms in the license agreement” then click the “Next” button.

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You will then see a Firewall Requirement screen pop up, click the “Next” button.

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Next the install will validate that you PC meets all requirements for the install.  If you “PASSED” all checks and everything is green then you can click the NEXT button.

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Once the check up is complete, a prompt will appear in regards to the install.

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Make sure the installation directory is “C:\IBM\InformationServer”  This should be the default.  Press NEXT

Select “New Installation” then press NEXT

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Select a default Language and select all the IBM Infosphere suite products, then press NEXT.

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An option will appear to install shortcuts on your desktop.  Keep checked if you want the shortcuts on your desktop.  Press NEXT

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Next InfoSphere will validation your PC meets all system requirements.

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If everything is set to “PASSED” click “NEXT.”  For any checks that have “FAILED” you will have to fix the issues before moving forward.

InfoSphere will ask if you want to install, press the NEXT button.  Make sure the Install IBM InfoSphere check box is selected.  In addition, your response file location should have defaulted to C:\IBM\InformationServer\response.txt.  You can change this if you like.


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Infosphere will list out all the products it will be installing.  Press INSTALL if you are ok with all the Infosphere applications in which will be installed.

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Please note this install will take a while.

Install should complete and a summary of everything installed will appear.  Click FINISH.

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The following help screen will appear, go back to the CMD window to close out and complete the install session for Infosphere.  Press CTRL+C to close the command window, and close the help doc.

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Installation is complete.  Verify the install.

Go to the following folder/file C:\IBM\InformationServer\Version.xml

If the following XML opens and you see “Success” within the status, your installed as installed correctly.

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Close the following XML

This will complete the install of the Infosphere package suite applications.

Now that you have installed the Infosphere package suite applications you may need to install some patches to the Information Server Client during the initial install.  So let’s get started on how to install a patch.  For this instruction we will be installing the is-suite- patch.

Next install “Update Installer” is-suite- You will have to unzip this file if you have not done so.

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Open up the CMD and CD to is-suite- folder

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Type updateimage.bat then press ENTER

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Next you will be asked to enter installation image location.  The following should be defaulted C:\IBM\InformationServer\_uninstall  If it is not, please enter in the following path then press ENTER.

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Once completed press any key to continue.  This will complete the “Update Installer” install.

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Note, your cmd window will close.

Now that you have installed a patch to your Information Server client you may also need to install a fix packs.  With the 8.5 Infosphere suite you will need to install fix pack 1.  So let’s install fix pack 1 to current Infosphere suite install.

You will need to reopen CMD window.

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cd C:\IBM\InformationServer

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cd updates\bin

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Type DIR  This will validate your folder has the installUpdates.exe

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Type installUpdates.exe

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You will need to allow access for the popup to appear

Next the Installation window will appear.  Select your language and then click LOGIN

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The getting started page will appear.  Validate to meet all system requirements then press NEXT

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Accept the license agreement then click NEXT

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Select the path of the installation dir.  This should be defaulted to C:\IBM\InformationServer

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Click Next button.

You will now need to select the patch.  Click the Add package button.

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Within this instruction, I will be uploading the following fix pack; fixpack_FP1_IS85_windows_8500.ispkg

The patch should be saved on C:\PRFTInfoSphere\InfoSvr_v8.5_FP1_WinSvr_32_64\ fixpack_FP1_IS85_windows_8500.ispkg

Select and find the fix pack you would like to apply to Infosphere.

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Once selected, click the OPEN button.

The patch should now be added.  Click NEXT

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InfoSphere will validate all requirements have PASSED.  Once everything has PASSED click the NEXT button.  For any requirement that FAILED you will need to fix before moving on.

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A new pop up will appear for the install, please click the INSTALL button

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This will complete the patch update.  Click the finish button

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This will complete the installation of adding the fix pack.

Well I hope you all enjoyed and was able to follow this instructional posting to install IBM’s Infosphere suite.  Please check out all there other great posts found  Thanks!

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Chris Evans

Chris Evans has extensive management, technical, consulting and customer service skills. He provides hands-on expertise in project leadership and management, assessments, methodologies, data modeling, database design, meta data, systems analysis, and development. He has worked with multiple platforms, and his experience spans a wide range of operational and data warehouse environments. In addition to his BI background, Chris Evans has a experience in marketing strategy for major consumer brands.

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