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The 10 Commandments of a Successful Center of Excellence


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An organizations center of excellence may begin as an “informal body” comprised of experienced and knowledgeable personnel from the practice, but over time, the COE should get additional powers on the basis of noted contributions to successful projects and receive additional funding to expand the scope of its operations.

The following are the “CoE Ten Commandments” -adapted from the article “Setting up a Center of Excellence, considerations and analysis” by Ravi Subramanian of IBM.

  1. The CoE shall provide guidelines on how projects should be approached and assist in conducting detailed activities on modeling, development, or deployment.
  2. The CoE shall establish individual teams within the practice to lead specific activities.
  3. The COE shall look at design and other aspects from a quality assurance perspective and will have enforcement powers in this regard.
  4. The COE shall supervise the training and certification of designers and developers.
  5. The COE shall have funding and powers and be staffed as a full-time operation with dedicated resources.
  6. Knowledgeable and experienced business and technical members from other parts of the organization shall support and participate in the COE.
  7. The COE shall be a shared resource with staff members participating and contributing actively to all key projects.
  8. The COE shall be vested with wide powers of enforcement with regard to design decisions, best practices, quality control, and testing approaches.

In upcoming posts I will discuss each of the above in detail.

Happy Thanksgiving!

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Jim Miller

Mr. Miller is an IBM certified and accomplished Senior Project Leader and Application/System Architect-Developer with over 30 years of extensive applications and system design and development experience. His current role is National FPM Practice Leader. His experience includes BI, Web architecture & design, systems analysis, GUI design and testing, Database modeling and systems analysis, design, and development of Client/Server, Web and Mainframe applications and systems utilizing: Applix TM1 (including TM1 rules, TI, TM1Web and Planning Manager), dynaSight - ArcPlan, ASP, DHTML, XML, IIS, MS Visual Basic and VBA, Visual Studio, PERL, Websuite, MS SQL Server, ORACLE, SYBASE SQL Server, etc. His Responsibilities have included all aspects of Windows and SQL solution development and design including: analysis; GUI (and Web site) design; data modeling; table, screen/form and script development; SQL (and remote stored procedures and triggers) development and testing; test preparation and management and training of programming staff. Other experience includes development of ETL infrastructure such as data transfer automation between mainframe (DB2, Lawson, Great Plains, etc.) systems and client/server SQL server and Web based applications and integration of enterprise applications and data sources. In addition, Mr. Miller has acted as Internet Applications Development Manager responsible for the design, development, QA and delivery of multiple Web Sites including online trading applications, warehouse process control and scheduling systems and administrative and control applications. Mr. Miller also was responsible for the design, development and administration of a Web based financial reporting system for a 450 million dollar organization, reporting directly to the CFO and his executive team. Mr. Miller has also been responsible for managing and directing multiple resources in various management roles including project and team leader, lead developer and applications development director. Specialties Include: Cognos/TM1 Design and Development, Cognos Planning, IBM SPSS and Modeler, OLAP, Visual Basic, SQL Server, Forecasting and Planning; International Application Development, Business Intelligence, Project Development. IBM Certified Developer - Cognos TM1 (perfect score 100% on exam) IBM Certified Business Analyst - Cognos TM1

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