I recently came across an inforgraphic on social media blunders and mistakes. Some of them we have heard, some are more obscure. Bottom line, companies should have a plan for when things go south on social. Using tools like HootSuite Enterprise or Radian6 from Salesforce.com help coordinate social messaging but it doesn’t prevent all gaffes so you better be prepared. One way is to attend one of our FREE social business bootcamps coming up in San Diego and San Francisco in the next month. These are hands on social business bootcamps that will give you the tools needed to handle and build a better social business from the inside and outside.
