Digital Transformation

My Experience with Sitecore Support

If you’ve used or implemented any type of software at a moderate degree, it’s very likely you’ve had to deal with official support for at least a little bit.  I recently had to contact the support team for Sitecore, and I’ve written a blog post detailing my experience.  The post is on Sitecore.net under the technical blogs section.  You can read it directly by clicking here: Sitecore Support: It Works!

About the Author

My name is Jamie Stump, and I am a Senior Sitecore Consultant at Perficient. I was honored to be named one of only 42 2013 Sitecore MVP’s worldwide. I specialize in Sitecore Architecture and Development and my broad Sitecore experience includes Sitecore installation, configuration and CEP development, including custom DMS implementations for clients. I have implemented Sitecore solutions for a number of industry verticals including manufacturing, healthcare, financial services, advertising and retail. In addition to architecting and implementing Sitecore sites and eCommerce solutions, I also work with other Microsoft Technologies, including the .NET platform and SQL Server. You can read through my older Sitecore related blog posts here and my newer ones here. I graduated with a Bachelor of Science in Information Systems Development from York College of PA. I am originally from the suburbs of Philadelphia, PA, and still reside there with my wife, son, English bulldog and 2 cats.

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