Two key tenets of Digital Transformation are that you need to focus on the overall customer experience, and the customer’s experience is the sum of all their interactions with your brand. This means a customer’s experience with you is not just based on your web site or your mobile app. A customer’s experience includes the […]
Posts Tagged ‘Reference Architecture’
Cloud MDM – Reference Architecture for Public Cloud Platform
Moving the MDM deployment to a cloud platform involves several considerations ranging from technical gotchas to getting the internal buy-in. Getting the buy-in is a different topic of discussion – see my earlier posts on Data Governance. The advantages of moving to cloud eliminates some of the administrative and server farms related maintenance tasks but […]
Mobile Security Reference Architecture
Just recently, the Federal Government handed out a gift (how often can you say that?) to the mobile community. As part of the new open digital government initiative, the Federal CIO Council and Department of Homeland Security have published the Mobile Security Reference Architecture. It is a comprehensive picture of the minimal security controls necessary […]