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Posts Tagged ‘usability’

User Experience For Content Management Systems (CMS)

I’ve seen a lot of bad CMSs. Systems that take multiple steps and six different screens to publish and categorize a page. In-page editing that looks completely different once it’s published. And my favorite was a previous client (I led a project redesigning the intranet for a state’s judiciary department) who had an employee that […]

Transforming User Experience

I attended the Big (D)esign Conference last week, and as with UPA 2011, I was inspired and challenged by the opening keynote, Transformational Space: The Power of Place. Gwen Harmon, Director of Governmental and Community Affairs for the National Civil Rights Museum, (NCRM) talked about the museum and plans for renovation to create a greater impact on […]

A Checklist for Great Call-to-Action Buttons

Tom Ross at Noupe.com wrote a great article about what makes a great call-to-action button on a website. As we all know, encouraging visitors to take the action we want them to take is vital to increasing conversions (leads/sales) and ultimately turning your site into a revenue driver for the business. I took Ross’s suggestions […]

Keystroke Level Modeling: Another Usability Insight from UPA 2011

At UPA 2011, Michael Rawlins, Lori Hawkins, and Jeff Sauro presented about Keystroke Level Modeling (KLM), a tool for estimating the actual movements and the time to perform each step that a particular UI design requires for users to complete a given task. KLM offers a way to analyze the time on task required by a design […]

MyPlate: A more usable nutrition icon

The US Department of Agriculture announced yesterday a new icon to replace the food pyramid that has been the image for nutrition in the US for almost two decades. MyPlate provides a more usable image that matches the real-world use for this information. It provides “an uncomplicated symbol to help remind people to think about their […]

Plain Language and User Experience

Recently I attended Ginny Redish’s Plain language, Web Sites, Documents, and UX: You can do all that!, event hosted by the Usability Professional Association (UPA), DC Chapter. As usual, when I attend dc events like IXDA and other miscellaneous UX meetups, I am usually the anomaly visual designer in the room. The thing that I enjoyed […]

Eric Enge Interviews Usability Guru, Jakob Nielsen

Jakob Nielsen is a widely recognized usability guru. Here is a sampling of some comments about him in the press: “the king of usability” (Internet Magazine) “the guru of Web page usability” (The New York Times) “the world’s leading expert on Web usability” (U.S. News & World Report) “one of the top ten minds in […]