As previously mentioned in my post about auto attendants, I briefly discussed covering the new addition of Call Queues in Skype for Business Online in a follow-up post. That being said, I will describe what exactly a call queue is and how this functionality can be beneficial to you when leveraging Cloud PBX. I will cover how to […]
Posts Tagged ‘SOF’
Skype for Business Online | Auto Attendants (Now in GA)
During the past several months, we’ve seen a plethora of changes within Skype for Business Cloud PBX, meaning we are getting closer and closer to feature parity between on premise Skype for Business Server and Skype for Business Online. Among those changes was the addition of auto attendants. At Enterprise Connect in Orlando (March 2017), […]
Skype Operations Framework: Learn More at Microsoft Ignite
Microsoft Ignite is next week, and I invite you to stop by booth #2132 to say hello! As a Skype for Business Launch Partner for new meetings and voice services in Office 365, Perficient’s experts will be available at the booth to discuss our approach and experience transitioning global organizations to Skype for Business. By […]