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Posts Tagged ‘email’

Highly Configurable vs Highly Customizable Contact Centers

What is best for your business?  Contact centers and customer support platforms have historically been managed as part of an organization’s telephony department. As these organizations look to move to an omni-channel cloud-based solution it is important to understand the options available when choosing a path forward. There are three types of solutions,   Commercial off-the-shelf […]

PACE New Features: Video and Screen Sharing, New Microsoft Teams Integrations, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

PACE New Features: Email Routing, Queue Voicemail, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

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Is there really a best time to send an email?

One of the most contemplated questions in email marketing is: is there actually a specific day and time an email should be sent for the best results? In my opinion, it is almost impossible to say a specific day and time is the best for an email send. The world, and more specifically the workforce, […]

How Can Microsoft Dynamics Marketing Help Boost Email Campaign ROI?

In my last blog post, I introduced our new guide, Improve Consumer Engagement with Microsoft Dynamics 365 Marketing. In this post, I will focus on some enhancements Microsoft Dynamics 365 Marketing provides to email marketing campaigns. Master the Email Basics How often do you receive an email with inconsistent spacing, fonts, and other formatting issues? […]

Phishing Attacks – How Your Old Passwords Can Come Back To Bite You

As a security professional, I spend a considerable amount of time building awareness around good password hygiene, and I am starting to see forward progress in efforts like moving users away from short passwords to longer passphrases.  But even as we are moving towards better password selection, most people don’t know that their old passwords […]

Send Emails to a Teams Channel – One Tip You Can’t Live Without

Since Microsoft Teams utilizes multiple services within Office 365 (i.e. Office 365 groups, Exchange, SharePoint and OneDrive), it can often incorporate a lot of the functionality from those services that you might not have thought possible. Microsoft Teams is all about productivity and teamwork, so after learning today’s Teams tip, you’ll find that it’s something […]

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Manage by Exception – Setting up an Alert in Domo

Let’s be honest, we all get them. Some come from our team members, some we even set up ourselves, but after a while, they are ignored and turn to noise. What am I talking about? I’m talking about emailed reports. More specifically routine emailed reports that come because you are afraid to miss out on […]

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Sending Emails Automatically and Periodically Using C#

This article quickly explains how to send an email automatically and periodically using Windows Service, SMTP Server (for sending the emails), Event Logs, and many more technologies or concepts. Table of Contents: Windows Service Event Log SMTP Client Creating the Automatic Mail Service Creating the Windows Service Installer Creating the Windows Setup Project and installing […]

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Sitecore Special: An Updated Email Experience

Over the years, Sitecore has continued to build in native functionality that provides marketers a one-stop-shop once they log into the platform.

Emailing from Salesforce: You’ve Got Options

There’s a lot to gain from sending emails in Salesforce. By eliminating the swivel chair between Salesforce and an email client, reps are able to stay in Salesforce and more likely to manage correspondence and activities. This behavior leads to well-maintained contact information and an accurate understanding of the customer. Beyond the benefits for reps, […]

Pharma Reps Continue To Struggle To Get Face Time With Physicians

A new study found that pharmaceutical sales reps are finding it more difficult to meet with physicians in person. Compared to 2008, when nearly 80% of physicians agreed to meet with most reps, now: 44% of physicians are “accessible,” meaning they meet with more than 70% of sales reps who pursue them 38% of physicians […]

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