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Roundup: Enterprise Social ROI, External Governance in Yammer

It’s been a busy couple of weeks here at the office.  Besides hopping from LA to NYC to Chicago to work with various and sundry eye-catching clients, we’ve been turning out essays on a couple of hot topics:

  • Roundup: Enterprise Social ROI, External Governance in YammerROI (Return On Investment) as provided by Enterprise Social Networks
  • Governance in Yammer, specifically External Networks

In the first instance, we’ve got an article up over at CMSWire discussing the futility of using ROI as a case for investing in enterprise social.  The wiser course by far is to leverage one of the freemium networks available (and of course, I’m personally partial to Yammer– the best one out there) and let it build value within your organization first.  That basically makes the case for you.
The second piece covers Yammer directly, and specifically goes into the design of Usage Policies for Yammer’s External Networks.  These are a great tool for communicating and collaborating with clients, vendors and partners– so long as you design a binding Usage Policy with several key guidelines in mind.  In our post on ViewDo Labs’ enterprise social blog, we tell you what those guidelines are.
Curious?  I hope so!  Check out the latest and let us know what you think.

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Rich Wood

Rich Wood has been planning, designing and building enterprise solutions and internet sites with an emphasis on stellar user and customer experiences since 1997. Rich is a National Director for Content and Commerce Platform work in Perficient Digital. One of the rare breed of strategists to truly understand both the business needs of the customer and the platforms that serve them, he is a keen advocate for and accomplished speaker/writer on issues that surround that inflection point. His work has been published on CMSWire, Sitecore and Microsoft partner blogs, and his own LinkedIn page as well as our various blogs here at Perficient, and he has spoken at multiple major conferences including Microsoft's SharePoint Conference 2014. Married and a father of five, Rich enjoys spending time with his wife and family. He is a native of South Milwaukee, Wisconsin and a graduate of Marquette University.

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