In a world of convenient, fast, and reliable products and services, utilities companies are pressured to meet digital-first demands. Despite the desire to meet these demands, legacy systems have been causing them to miss the mark on customer expectations. Further, utilities companies are expected to shift from commodity providers to sustainable and trusted energy value […]
Posts Tagged ‘utilities’
How to Give Utility Customers a Seamless Digital Experience
A website and mobile app are critical tools for utility customers, providing them with access to important information about their energy, water, or other utility services. As more people turn to the web and various devices for information about their services, utilities need to offer innovative, user-friendly, informative, and functional digital experiences. In this blog […]
Charging the Utilities Industry with New Technology
Business models change. The utilities industry is no different. Utilities companies are performing business transactions and processes differently today than they did 20 years ago. And 20 years from now, the industry will be very different. But for today, let’s focus on the current trends, including grid modernization, the rise of digital transformation, implementing digital twins, […]
Storms Offer Utility Companies an Opportunity to Shine
The world is random, and the future is unknown. We are continuously adapting to remain up-to-date and connected at all times through an omnichannel experience. Still, with the most advanced proactive measures, sometimes things happen. Think about this. A massive storm hits and power outages strike across an entire state. First responders are out in […]
Trends in Utilities: A Look Back—and Ahead
Every day, we sit at our computers and read the constant flow of headlines that cross the wires. In our meetings, we hear about our competitors, from what they are working on to how they are getting it done. It is these stories that drive organizations to innovate and perform better. It is these conversations […]
Connect with Perficient at CA World 2016
Perficient is proud to be exhibiting at CA World 2016, November 14-18 at Mandalay Bay Resort & Casino in Las Vegas. As the premier CA user conference, this year’s event will likely include over 5,000 IT professionals. We hope you’re among those attending this year and that we’ll be able to connect with you during […]
Digital Transformation in Energy & Utilities with IBM Watson
For energy and utilities organizations, power outages and related incidents are typically the cumulative impact of many small incidents spread over time. It’s rare that a major outage is reported without some prior indication of part or process failure. The difficulty lies in proactively uncovering those issues before a significant incident occurs. Energy and utilities […]
Using ARX’s CoSign to Digitally Sign PDF Documents [VIDEO]
Digitally signing documents is easier than you might think. It’s also much faster than having to print, sign, and scan them. And, of course, there’s a significant cost-savings for companies that frequently mail and store hardcopy documents. A product like CoSign can be a great solution for companies, especially those in highly-regulated industries that require […]