Brendon Jones, Senior Solutions Architect at Perficient, recently wrote a blog post detailing the role of social business patterns in helping enterprises engage stakeholders.
Companies at the forefront of social communication are doing more than developing a presence on major platforms. They are taking their external social tools and technologies and embedding them into core business processes and capabilities. They are using social approaches not only to communicate better with their customers, but also to share knowledge with their suppliers, business partners and, perhaps most important, their employees. In short, they are rapidly progressing to a larger, more substantive transformation in how they work called social business.
To read Brendon’s full blog post, click here.
IBM revealed predictions for the top 5 tech trends that will impact our lives over the next 5 years. Here they are:
According to VentureBeat:
“IBM can already figure out your personality by deciphering 200 of your tweets, and its ability to read your wishes will only get better.”
“As computers get smarter and more compact, they will be built into more devices that help us do things when we need them done. IBM believes that these breakthroughs in computing will amplify our human abilities.”
That’s a pretty energizing concept for us as we close out 2013, isn’t it?
According to recent reports released by comScore and the National Retail Federation, online shopping during Cyber Monday reached record-breaking levels while overall holiday spending was flat compared to previous years. Despite month-long online promotions that led many experts to predict declining revenues during Cyber Monday, e-commerce spending increased approximately 20% from 2012. Mobile shopping continued to grow, with a dramatic increase of 55% in sales via phone or tablet, which represented 17% of total online sales.
As the volume of online and mobile shopping continues to soar, retailers are increasingly aware of the importance of optimizing customers’ online experiences to minimize shopper abandonment and maximize purchasing conversion rates. 54.7% of retailers surveyed by Shop.org indicated their organizations have invested in optimizing mobile sites prior to the holiday season to improve user experience.
If your organization is currently evaluating customer experience solutions for your online or mobile sites, we encourage you to view our recently recorded webinar on Increasing Online Profitability and Enhancing Your Customer Experience. During the webinar, retail and solution experts discuss the need for customer experience management and the role that analytics plays in driving smarter decisions that result in lower shopper abandonment rates.
To view the webinar replay, visit the following site: http://www.perficient.com/Thought-Leadership/On-Demand-Webinars/2013/Increase-Online-Profitability-and-Enhance-Your-Customer-Experience-with-IBM-Tealeaf
With an increasing amount of online purchases and transactions year-over-year and more than $80 billion lost in 2012 due to poor online shopping experiences, it has become too costly to neglect your customers’ user experience online. Retail organizations can alleviate these issues and optimize e-commerce sites through customer experience management solutions to dramatically improve profitability and enhance customer shopping experiences.
To learn more about customer experience management solutions and how your organization can leverage these technologies to retain customers and reduce shopper abandonment, join us on Tuesday, November 19, 2013, at 1 pm CT for the webinar, “Increase Online Profitability and Enhance Your Customer Experience with IBM Tealeaf.” During this session, you’ll hear from experts in customer experience management and omni-channel solutions, and learn how large retailers have leveraged these solutions to:
To register for the webinar, click here.
Increase Online Profitability and Enhance Your Customer Experience with IBM Tealeaf
Tuesday, November 19, 2013
1:00 pm CT
Simply put, IBM IOD 2013 was a flood of information with a little added Fun. Perficient also came away with the Worldwide Performance Management Business Partner Excellence Award and the Enterprise Content Management Achievement Award. See details here
As a member of the Business Analytics practice at Perficient, I narrowed my focus to the Business Analytics Forum, one of four at the event. While exploring the exhibits and soaking up the sessions I came across many interesting discoveries. With some time to reflect (and a good night’s sleep) here are some of my overall takeaways:
Advanced analytics is becoming more accessible to the general user.
We’re very excited to share that Perficient was the recipient of two prestigious awards at this year’s IBM Information on Demand conference! This week Perficient was announced as the winner of the Worldwide Performance Management Business Partner Excellence Award. This award recognizes a business partner that is best able to deliver scalable, world-class performance management, financial analytics and business intelligence solutions to enterprise clients.
From the press release, which can be read here
“Business analytics and performance management are not new concepts fundamentally; they’re a part of everyday conversation as companies seek competitive
advantages, improved customer experiences and financial growth. Yet today’s analytics solutions need to be faster, better, cheaper and more accessible on a global scale than ever before,” said John Jenkins, vice president of Perficient’s IBM Business Group. “With its expanding global delivery center capabilities, Perficient’s IBM Business Analytics team has seen significant growth and success partnering with our enterprise customers to create a culture of analytics, which helps foster performance management strategies that lead to more accurate, timely and flexible planning and budgeting cycles. This award is great recognition for the success we’ve experienced in helping meet a key client need.”
In addition to the Performance Management award, Perficient was presented with the Enterprise Content Management Achievement Award, recognizing our leadership in developing mission critical enterprise content management (ECM) and business process management (BPM) solutions and products. Contributing to our nomination for this award is our expanding portfolio of solution accelerators and industry tools, many of which run on IBM’s ECM software, enabling clients to dramatically speed time to delivery and extend the value of the underlying IBM platforms.
These awards highlight the results of our continuing investments in the IBM partnership and software portfolio, and underscore our position as the leading IBM solution provider and systems integrator. We’re excited about the accomplishments we’ve seen throughout 2013 and look forward to working with clients and the IBM community to continue our mutual success throughout 2014.
Congrats to the Perficient IBM team!
Dr. Marcie Stoshak-Chavez, Healthcare Director at Perficient, recently wrote a blog post on using IBM’s Watson to diagnose and treat patients.
I have to admit that I was jealous when I read that my alma mater and “old training grounds,” Case Western Reserve and the Cleveland Clinic, were engaging IBM’s Watson to further clinical diagnosis, treatment, efficiency and even medical and patient education. It is the best of all worlds! Everyone could benefit from this partnership including physicians, nurses, medical students, patients, researchers, allied health professionals, families….the list goes on. But how “real” is it?
To read Marcie’s full post, click here.
Mark Polly, Director of Portals and Social Business at Perficient, recently wrote a blog post about Content Targeting in WebSphere Portal 8.
Content targeting is a hot topic in marketing circles these days. Actually content targeting has always been a hot topic, but many content management systems didn’t support it or made it too difficult to implement. IBM WebSphere Portal has long included the concept of content targeting through its personalization engine. But, in the past, IBM made it difficult on the business user to actually create and implement targeting rules.
To read Mark’s full blog post, click here.
A WTX map with single input and single output can be configured by adding a Transform Binary Action straight forward in DataPower. But when WTX map has multiple inputs and outputs, Transform Binary Action configurations will be complex. This article will give an overview of how to address this issue.
What do we cover in this article
1. Generating multiple output xml structure based on the content of a single input xml file using WTX map.
2. Generating multiple output xml files with respect to single input xml file using WTX map.
3. Generating single output xml file structure with respect to multiple input xml files using WTX map.
Scenario -1: Generating multiple output xml structure based on the content of a single input xml file
In the traditional straight forward approach, multiple WTX maps need to be created to generate multiple xml output, as well in DataPower multiple xslt’s should be created to retrieve the outputs of WTX maps.
Instead of creating multiple maps, a single map is built to handle this challenge.Following are the prerequisites to build WTX Map in order to address this challenge.
Steps to create WTX Map
Using WebSphere Transformation Extender create a map source file with an extension (.mms) under Extender Project. In order to transfer the data content from source formats to target formats input and output card should be created
This article addresses the DFDL message modelling feature in IBM® WebSphere® Message Broker (also known as IBM® Integration Bus). It contains step by step instructions for creating a DFDL schema for a flat file using WMB tool-kit.
Data Format Description Language, commonly known as DFDL is an open standard based modelling language which is using in Websphere message broker V8 onwards for modelling data. DFDL is based on the XML schema and is the recommended way of modelling over the proprietary MRM domain. DFDL is using a subset of the constructs in XML schema to modell the non-XML messages.
DFDL can be used to describe legacy data files, record-oriented text or scientific and numeric computations. DFDL is more flexible than the MRM modelling and provides better performance.