Perficient Healtchare Solutions Blog


Posts Tagged ‘Microsoft’

The Gift of Communication to Assist in the Fight Against Ebola

In the spirit of the holidays Perficient is joining Partners In Health to help fight the Ebola outbreak in West Africa, by providing communication tools that enhance communication and collaboration for the more than 1.5 million users.The Gift of Communication to Assist in the Fight Against Ebola

Founded in 1987, Partners In Health (PIH) works to strike at the root causes of illness by weaving together clinical and social support for poor and marginalized patients, by training local healthcare providers in the communities they serve, and by advocating for global policy change.

Resource allocation at PIH has always prioritized the needs of people over systems. While the current email system attempted to meet PIH requirements for 10 years, there were significant deficiencies and it was very expensive to maintain. It was common to lose email service for a period of days. PIH applied and received a grant from Microsoft for Office 365 subscriptions and they selected Perficient to help with the migration.

Perficient migrated PIH infrastructure to the cloud and developed and executed a comprehensive organizational change management (OCM) program . “When looking at technology solutions providers, Perficient’s proven track record in the healthcare industry and demonstrated Microsoft cloud services expertise stood out immediately,” said Dave Mayo, CIO, Partners In Health. “Thanks to our partnership with Perficient, we are adopting a consolidated, reliable platform for colleague interactions – one that enables us to more effectively serve our world’s most vulnerable. We are immensely grateful for Perficient’s generosity and support of our efforts.”

Office 365 will allow users to access email from anywhere in the world on any computer or mobile device with access to the Internet. OneDrive for Office 365 will enhance collaboration among all PIH users, both domestically and internationally. The platform will provide PIH with a reliable and secure communication toolbox, including storage and collaboration tools. Deployment of Office 365 across PIH sites in Africa, Haiti, Russia, and the U.S. will enable PIH’s mission to provide a preferential option for the poor in health care and will be an important tool to enhance communications as they respond to the Ebola outbreak in West Africa.

“The mission and values of Partners In Health firmly align with Perficient’s aim to be responsible, active corporate citizens in our larger community,” said Jeffrey Davis, Perficient’s chief executive officer and president. “We are honored to support Partners In Health’s mission as it works to attend to the needs of underserved populations and improve the quality of health for all.”

Read the entire press release here

Visit learn more about Partners in Health or to make a donation.

3 Components for a Successful Hybrid Environment in Healthcare

It is no secret that healthcare organizations are collecting more information today than ever before. They’re collecting information about their own operations, their patients and the communities they serve. The challenge for healthcare organizations isn’t collecting the information, but analyzing the data and efficiently and securely storing it. Healthcare organizations that can overcome the data challenges and gain faster, fuller data insights will have the tools to positively impact patient care and overall business.3 Keys to a Successful Hybrid Environment in Healthcare

When it comes to data storage, healthcare organizations struggle with finding a balance between “on premise” and the cloud. Many CIOs recognize the need to expand beyond the home port and are quickly moving information to public clouds. However, they aren’t completely abandoning their data centers for fear they won’t have control or access to timely information. The hybrid IT solution helps to solve the data storage problem but it also brings a unique set of concerns in regards to data control, data access and data compliance.

Data Control
Data is much easier to control when it is housed in one central location. With a hybrid IT solution, however, you do not have that luxury. Data stored in multiple locations must be seamlessly connected, able to securely and efficiently move between locations and allow you to maintain full control across all platforms.

Data Access
The key to collaboration and improved patient outcomes is ensuring everyone who needs access to data has it. On the flip side, broad data access needs to be secure and only available to authorized users. With a hybrid IT solution integrated data supports collaboration beyond the walls of the healthcare facility.

Data Compliance
Changing regulations are putting added pressure on healthcare organizations. Keeping up with the evolving regulatory landscape is a challenge in itself and having information stored in multiple locations only adds to this complexity. Developing a strategy to protect data and manage it to ensure it meets regulatory requirements is critical to a hybrid IT solution.

Hybrid IT environments provide the best of both worlds when it comes to data storage and analysis. Leveraging a hybrid environment will lead to timely and accurate analysis of data which will result in the delivery of actionable insights for improved collaboration, better patient outcomes and overall lower cost of care.

Considering implementing a hybrid IT environment or just want to learn more? Join Perficient and UnityPoint Health for a discussion on the benefits of Power BI and Office 365, and how one technology-savvy healthcare provider is leveraging its hybrid environment of Power BI, Excel-enabled dashboards and SharePoint 2013.

Sign up for the November 12th webinar

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Perficient Provides PIH New Tools In The Fight For Global Health

Kent Larson, Director at Perficient recently posted a blog about Partners In Health (PIH) and the new Microsoft tools they are using to help enable their mission to provide a preferential option for the poor in healthcare.

PIH is one of many organizations leading a coalition to combat the Ebola outbreak, working alongside two other organizations – Last Mile Health in Liberia and Wellbody Alliance in Sierra Leone. To help enhance communication and collaboration both domestically and internationally, PIH is migrating to Microsoft Office 365.

Perficient is assisting PIH with their migration to Microsoft’s Office 365 (O365) solution. O365 will allow users to access their email from anywhere in the world on any computer or mobile device with access to the Internet. OneDrive for O365 will enhance collaboration between all PIH users, both domestically and internationally. The platform will provide PIH with a reliable and secure communication toolbox, including storage and collaboration tools. Deployment of O365 across PIH sites in Africa, Haiti, Russia, and the U.S. will enable PIH’s mission to provide a preferential option for the poor in healthcare  and will be an important tool to enhance communication as they respond to the Ebola outbreak in West Africa.

To read Kent’s entire post and to learn more about the mission of PIH click here.

Reduce Hospital Re-admissions with Business Intelligence Tools

Steven Gregor, Microsoft Business Intelligence Consultant at Perficient,  has been working with a client to help reduce readmission rates, a key component of the Affordable Care Act. Often times healthcare organizations have a difficult time analyzing readmission data because it is located in multiple systems. The use of business intelligence tools allows data to be filtered and analyzed to help reduce re-admissions and improve quality of care.

One way to drive such a reduction strategy is to enable analysts and providers with business intelligence tools that put various re-admissions metrics at their fingertips.  Additional value is garnered when those metrics can be filtered, sliced, diced and compared against a number of useful dimensional attributes.  Developing and automating such tools helps business users avoid having to write monotonous queries, piece together disparate data from various sources, and manually compile things like month end readmission rates.

In his post, Steven explains the process he followed and the solutions implemented to help the client analyze their re-admissions data.  You can read his full post here.

How ProHealth is Innovating Population Health Management Webinar

The process of effectively managing population health while consistently measuring and reporting its outcomes can be a challenge for healthcare providers.

How ProHealth Care is Innovating Population Health ManagementWe will be having a conversation with Christine Bessler, CIO and VP of Information Technology at ProHealth Care and Juliet Silver, Director of Healthcare Advisory Services at Perficient on Wednesday, March 26. We will be discussing some of these issues as well as how ProHealth Care was the first healthcare system to produce reports and data out of Epic’s Cogito data warehouse in a production environment.

During the session, Christine will be answering the following questions:

  • How did they deliver clinically integrated insights to 460 physicians
  • How access to analytics allows their physicians to easily see which patients need important health screenings or care interventions, setting the stage for enhanced preventive care and better management of chronic diseases.
  • How ProHealth Care’ developed their strategy to integrate data from Epic with information from other EMRs and data sources to deliver clinically integrated BI
  • How ProHealth Care is positioning itself to deliver against an advanced self-service BI capability in the future.

Juliet will share insight into the methodology applied to establish data governance as a discipline at ProHealth Care, and how the Business Intelligence Competency Center came to be.

Christine Bessler will answer these questions and more during our free webinar on March 26th at 1:00pm CT.

To register for the webinar click here.


MEDSEEK Partners with Perficient to Assist Over 800 Hospitals

Microsoft Partner Network

Microsoft Partner Network

Perficient’s Liza Sisler (@lizasisler) is at Microsoft Connected Health Conference this week in Chicago, where she met up with Shaun Priest, Sr. Vice President of Business Development at MEDSEEK. Together, they discussed how working together with MEDSEEK, we will work to drive better results for hospitals across the US and Canada with Microsoft’s SharePoint technology.

MEDSEEK works with over 800 hospitals helping them with their online experience. Recently, MEDSEEK decided to move their platform to SharePoint 2010 where the business productivity system could help hospitals better run their businesses. Because Microsoft had named Perficient their Health Provider Partner of the Year, Microsoft recommended MEDSEEK work with Perficient to assist with services, deployments and conversions.

Liza and Shaun put together a short video that is featured on Microsoft’s partner network homepage today. Watch this one-and-a-half-minute video to learn more about how collaboration between the two companies will put the client – the hospitals and their consumers, patients, employers and physicians – first by leveraging Microsoft technologies to drive efficiencies.


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Solving Emergency Room Wait-Time Angst

Microsoft’s Dr Bill Crounse (@MicrosoftMD) has a weekly online show “Health Tech Today” featuring innovative Healthcare solutions enabled by technology.

The most recent episode included the video below demonstrating how a hospital can leverage information from their EMR to help to provide information to patients on their expected Emergency Room wait-time. This is currently in use in Washington Hospital Medical Center in Washington DC.

Patient-Friendly Apps (Video)

Patients want information but hospital staff are often too busy to answer questions. Microsoft researchers are developing new ways to deliver real-time, patient-friendly information.

In a similar vein, the Perficient team has been working on an ED Wait-Time mobile solution leveraging Microsoft’s Windows Azure cloud platform.  If you’d like to learn more please stop by booth 3681 at HIMSS.

What do you think about solutions like this that provide more information to consumers as they increasingly take a role as participants in their health care?

Your feedback & comments are welcomed!

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Microsoft Surface live at Perficient!

Microsoft Surface wowed at CES and there’s been considerable buzz about the technology, new form factors and reduced price ever since. I initially had the opportunity to see Surface in action at the Microsoft World Partner Conference in 2009 and had the opportunity to learn about some Surface Healthcare applications when the Texas Health Resources team shared what they are doing with Surface with me.

Next week I head out to Costa Mesa to meet with new colleagues from Perficient’s speakTECH acquisition and will have the opportunity to check out the Surface in the office!  My new Perficient colleagues have been working with Microsoft’s Surface technology for some years now across multiple applications & industries including Education, Transportation, Media & Entertainment & more.

I’m looking forward to learning more about Surface from my new colleagues and to seeing what Surface projects are on the horizon – with the new form factors & price point I’m guessing we may start to see increased interest it what can be accomplished using this neat technology!

If only it were more portable it could bring a whole new dimension to interactive homework… What do you think about Microsoft’s Surface technology & it’s applications?

Personal Health Data: Giving Patients and Doctors Something To Talk About

One of the most intriguing movements in the healthcare industry today is participatory medicine. Participatory medicine holds a lot of promise and seems to be gaining momentum among both patients and healthcare professionals. Nevertheless, participatory medicine is far from the standard of care, and one of the biggest barriers is actually getting patients interested in their own health.

Personal Health Records (PHRs) seems to be the strategy that insurance companies and tech giants like Microsoft and Google, as well as their partners at hospitals, clinics, and pharmacies have pursued as a way to engage patients. The thinking seems to be, “If you build it, they will come.” And indeed, early adopters have. By April 2010, 7% of Americans were estimated to have used a PHR. This is a respectable number for a relatively new product line, but unfortunately the data on which this number is based doesn’t include details on how often PHRs are used, or how many of those that have used a PHR routinely do so. I suspect the number of routine users of PHRs is somewhat lower.

In retrospect, it seems that the “if you build it, they will come” mentality of PHRs was a little like putting the cart before the horse, especially given the ambiguous nature of the data made readily available to patients. It’s like patients were being asked to go straight from having an occasional curiosity about a medical condition to being completely immersed in every detail of their medical history.

Perhaps a more effective strategy to getting patients interested in their own health care is a bottom-up approach that starts small and then lets patients build from there. Specifically, I think that simple, easy-to-use wellness devices with network connectivity may be one way to get people more interested in their own health. There are some really cool wellness and fitness monitoring devices hitting the market, including FitBit, Basis, and Nike Plus. There are even some exciting devices such as weight scales and blood pressure monitors (the Withings blood pressure monitor is shown above) that combine beautiful design with network connectivity to offer users a vastly improved value proposition to monitor their health. To top it all off, these connected devices are beginning to integrate themselves with PHRs!

An increase in the amount of health and wellness data collected by patients has the dual benefits of (1) increasing the utility of PHRs for patients, as now patients have a reason to routinely login and use PHRs, and (2) increasing the utility of PHR-EHR connections, as now physicians can benefit from viewing the data collected (for free) by patients. In other words, the data gives the patient and physician something to talk about. The data and the patient’s activities in collecting the data provide a starting point for collaboration and shared decision making, two essential components of participatory medicine.

The Power of Twitter: Connecting People and Information, Fast!

I’m a big fan of Twitter.  I use it to find & share information & to connect with people that share my interests.  As such I’m an active participant in several Twitter communities including the Healthcare, Health IT, Health Social Media, SharePoint & Microsoft Partner Communities.

Yesterday Dux Raymond Sy (@MeetDux) posted a link to an excellent analogy on what Twitter is all about.

…and a little later I had my own real life example of the power of Twitter to connect people & usable information real time that mirrored Dux’s analogy.  You see Dux is someone I know from the SharePoint community & Dr Kent Bottles (@KentBottles) is part of the Healthcare community… Read the rest of this post »

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Microsoft Technologies in Healthcare

As many of you know Perficient was honored to be selected as Microsoft’s Health Provider Partner of the year for 2010. Recently I was thrilled to be included among Microsoft Partners invited to share their thoughts on Microsoft technologies in Healthcare. HealthVault, Cloud, partnering with Microsoft and the consumer to enterprise nature of Microsoft products were all discussion topics!

Microsoft Partners in Health

In this Microsoft Partners in Health video, Perficient, Accenture, System C Healthcare and Phillips VISICU discuss how innovative platform, cloud and mobile technologies are helping Hospitals and Healthcare professionals drive advancements in the care and services they provide to their patients.

Microsoft Partners: Cloud Solutions in Healthcare

In this video Perficient and System C Healthcare discuss how the development of Cloud solutions are helping Hospitals and Healthcare professionals better serve the needs of their patients and provide added value to their operations.


Here you can see Perficient, Accenture, System C Healthcare and Phillips VISICU discuss how innovative platform, cloud & mobile technologies are helping Hospitals and Healthcare professionals drive advancements (like Electronic Medical Records) in the care and services they provide to their patients.

How are you seeing Microsoft technologies in use in Hospitals and Health Systems? How do you think Cloud, Mobile and other solutions will be used moving forward?

Microsoft Healthcare Users Group – A Strong Showing

The recent Microsoft HUG event in Redmond, WA was an exciting event that clearly showed that Microsoft has a platform that can easily support the healthcare platform of the future. The combination of Microsoft and their partners can now combine to provide a full connected care platform.

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