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Posts Tagged ‘HIMSS’

Cost Accounting to Improve Care Delivery: #HIMSS15 Session Recap

Cost Accounting to Improve Care Delivery: #HIMSS15 Session RecapI was fortunate to participate in the Health Information Management System Society’s (HIMSS) Annual Conference in Chicago last week. More than 42,000 other healthcare professionals attended the conference this year. I was in awe of how much innovated brain power was under one roof and how far information technology has come within the healthcare industry.

I was able to attend an interesting session with one of my colleagues called, “Reducing the Cost of Care Through Real Time Intelligence,” where Dr. Barry P Chaiken was speaking on how real-time analytics can help provide a true understanding of the cost of delivering care. He stated that the value of healthcare is really a basic equation: Healthcare Value=Quality of Care/Cost of Care and that there needs to be a true investment into the quality of care given the cost. To illustrate his point he provided an analogy to hotel room towels, stating that if you pay for a Motel 6 room, you wouldn’t really think twice about the quality of towels, but if you pay for a room at the Ritz and have Motel 6 quality towels you’d question why this is. Same thing goes for healthcare, if the U.S. has one of the highest per capita spends as a country, why is the quality of care so low compared to other countries – paying for the Ritz Hotel (high cost) but getting Motel 6 towels (outcomes).

He focused on the operations side of things, specifically labor and supplies as a starting point to help reduce costs throughout the healthcare delivery system. The problem – this data is rarely provided real-time. He outlined four steps that were followed by Community Medical Center on their “journey” to achieve real-time, actionable intelligence around operational cost management1:

  • Identify ways to obtain labor and supply cost near real-time
    1. Pilot process to obtain critical data sets
  • Improve data collection by modifying charge capture process
    1. Timeliness and accuracy of supply charge capture
  • Expand data sets – quality indicators, patient satisfaction, care team
    1. Use analytics to identify drivers of quality, satisfaction, care team
    2. Expand use of predictive analytics – impact on cost and quality
  • Develop KPIs through meetings with operational leaders
    1. Plan limited release of initial set of KPI’s
    2. Focus on value to users
    3. Launch mobile application leveraging real-time
    4. Create process for alerts to key manager

Dr. Chaiken was able to present the impacts of implementing the four steps through some solid analytics that were derived from the work. He made a great point on using “little successes” to make such a large journey achievable. He gave an example of how during childhood we would set little goals, such as jumping to the next rung on the monkey bars, rather than being too ambitious and trying to jump two rungs. His point was that over ambitious executives, clinicians and IT staff sometimes set unrealistic expectations when it comes to IT and business/clinical intelligence. More  often than not they fail and failure in healthcare is not something anyone can afford.

It was a great session and it really got me thinking about using some basic clinical and administrative data, not to achieve grandiose outcomes, but more immediate and meaningful outcomes that can truly help us begin to better understand the cost of care in our healthcare systems.




Video: Healthcare Industry Trends and Challenges from #HIMSS15

More than 42,000 healthcare executives, thought leaders and health IT enthusiasts attended #HIMSS15, last week in Chicago. Several of Perficient’s healthcare experts provided their perspectives on the trends and challenges within the healthcare industry. Check out our Healthcare Industry Trends and Challenges video, a compilation of insights from members of the Perficient team.


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#HIMSS15 Recap: 4 Hot Topics That Left McCormick Buzzing

#HIMSS15 Recap: 4 Hot Topics That Left McCormick BuzzingOver 42,000 healthcare IT enthusiasts and thought leaders attended HIMSS15 this year in Chicago. Thousands of others joined form various locations using social media to engage in the conversations. The HIT Super Bowl did not disappoint those in attendance and those joining the social media conversations. The conversations were around several different health IT topics but there were 4 hot topics that were making McCormick buzz.

The HIMSS15 top buzzword was interoperability. Healthcare executives across the industry are focused on technology that streamlines communication and the exchange of data across their systems. The challenge within the healthcare industry is not the lack of information, in fact the amount of information available is overwhelming. The big pain point comes with making the information useful and leveraging it to provide better, more proactive patient care. Integrating disparate data systems has proven to be a hurdle that many healthcare organizations haven’t figured out how to get over.

The 40,000 square foot Interoperability Showcase at HIMSS15 provided visitors the opportunity to watch more than 140 interoperable health IT systems as they followed the patient’s journey across the care continuum. The show also offered over 40 educational sessions focused on interoperability.

mHealth and the Internet of Things (IoT)
The HIMSS conference was full of smartphone apps, wearable technologies and other devices used for connecting and engaging patients. Connected health strategies are used to engage patients outside of the walls of the care setting to help make them more active participants in their care. The HIMSS15 conference featured a Mobile Health Knowledge Center which offered educational sessions on mobile topics such as innovative care delivery, privacy and security and technical requirements. One of the best quotes I heard came from the #HITsm panel discussion. Rasu Shrestha, MD (@RasuShrestha) said “I can’t wait for the distinction between mHealth and just health to disappear. It is all the same.” I couldn’t agree more, we need to get to the point where we are leveraging the best tools and technologies to provide the very best healthcare without the need to distinguish between the two.

BI and Analytics
The amount of information that healthcare organizations have to manage provides another level of complexity to the industry. With the amount of information that flows between interoperable systems, it is not surprising that business intelligence and analytics were a hot topic at HIMSS15. Integrating clinical, financial, operational and claims data to generate a 360-degree patient view provides healthcare organizations with actionable insights. These actionable insights are necessary to provide proactive care for individuals and entire populations. With the ultimate goal of healthcare being to provide high-quality, cost-effective care,  BI and analytics is vital to making this goal a reality. BI and analytics are not only important for individual care but real-time, accurate and insightful data is a big part of population health management.

Patient Privacy and Data Security
Healthcare data breaches are up by 138% and that astonishing number is predicted to continue to rise. No one wants to be the next Anthem, surrounded by lawsuits and huge patient privacy liabilities. The HIMSS15 Cybersecurity Command Center offered educational sessions from industry and government experts as well as product demos and a “capture the flag” game that allowed users to compete for prizes to protect the virtual hospital network. Visitors to the Cybersecurity Command Center were able to take a look at products and services that can assist with training, preparation and response techniques. The healthcare industry continues to balance the need to keep patient data secure and private while also providing this data across the continuum of care for better outcomes.

Another HIMSS has come and gone, but these four topics left McCormick buzzing and will continue to be hot topics for many months (years) to come. I’m already looking forward to HIMSS16 – see you all in Vegas.


#HIMSS15: Can Real-Time Intelligence Equal Lower Cost?

shutterstock_111725270I’m learning lots at HIMSS this week. One of the sessions I attended examined how real-time intelligence can reduce the cost of care. At first blush, I thought it would be about real-time “analytics,” but I was incorrect.

What I found was an M.D. talking about actionable cost accounting. Kind of a nice change, I’d say.  Even though he was speaking about a particular vendor solution, it was refreshing to see a clinician discussing this topic.

How do we make cost data real time? Traditional costing applications typically take months to produce results. With episodic focused activity based costing algorithms, it is possible to perform near-time costing calculations.

This presenter suggests that we start with labor because labor costs average 60-70% of the total. Use cases were discussed about labor utilization productivity tracking, supply and RX utilization compliance, time keeping compliance and patient movement coordination.

I wonder how we can actually perform “activity based costing” without also advancing the interoperability landscape in healthcare. Read the rest of this post »

#HIMSS15 Hot Topic: Remote Patient Monitoring and Big Data

shutterstock_170846444I’m learning lots at HIMSS this week about remote patient monitoring. I’m very interested in the subject of harvesting data from patient monitoring devices and mashing it up with structured data about patients. I am awestruck when I consider the possibilities.

“Personal IT” and remote patient monitoring technologies (RPM) are set for incredible growth and uses that we probably can’t even imagine right now.   A recent report by New York City-based ABI Research (RPM) predicts that nearly 100 million wearable devices will ship over the next five years.

“Data has traditionally resided in silos belonging to specific applications delivered primarily by device vendors themselves. New cloud platforms capable of collecting data from a range of vendor devices and sharing it securely with a range of related parties including patients, healthcare providers, and payers will drive adoption and bring more connected devices to market,” Jonathan Collins, principal analyst at ABI Research, said in a statement.

The popularity of FitBit and Jawbone have created a demand from patients to get the same functionality in medical devices. This has occurred, they say, in the continuous glucose monitoring market and in pulse oximeters, blood pressure cuffs, and ECG monitors*. Read the rest of this post »

#HIMSS15: Managing Population Health with Science, Analytics & QI

main_imageQuality Improvement processes are an essential part of the clinical care continuum. I was a math major in college (way back when) and I “buy-in” to the science around statistical process control charts and statistical methods employed in QI. At the end of the day, in my opinion, science is the basis for improving the process of care whether we utilize rigorous mathematical deviations or we simply employ big data and advanced analytics.

How does that relate to Population Health? I attended a session at HIMSS 2015 that discussed just that. The folks at Texas Children’s Hospital talked about how they are using technology (science) and performance improvement techniques to: Read the rest of this post »

#HIMSS15 Recap: Reaching Healthcare Consumers via Social Media


Click the image to view more photos from the #hcsmIRL tweet chat and #HIMSS15.

Nearly 100 #HIMSS15 attendees joined Perficient this morning to discuss how healthcare organizations can leverage social media to attract unknown consumers, and improve patient and clinician interaction and overall communication within the clinical setting.

Roundtable moderator Melody Smith Jones, Manager, Connected Health, at Perficient, presented her insights into the topic and pitched seven questions to the audience via the hashtag #hcsmIRL.

“At Perficient, we believe Connected Health can address in-treatment compliances, workflow management and chronic-disease management,” Jones said. “We have seen firsthand how Connected Health can transform healthcare delivery.”

We’ve rounded up some of the highlights from the tweet chat here: Read the rest of this post »

Predictions for the Top 3 Trends at #HIMSS15

Predictions for the Top 3 Trends at #HIMSS15Holy Cow!! (Little tribute to Chicago legend, Harry Caray!) The Health Information Management Systems Society (HIMSS) Annual Conference has come back to Sweet Home Chicago. Nearly 38,000 HIMSS15 attendees will fill Chicago’s McCormick Place April, 12-16, 2015. It’s a given that there will be many conversations about the Chicago Cubs, deep dish pizza, the crazy winds off of Lake Michigan, Soldier Field, the beautiful Chicago skyline, and other iconic Chicago things.

In addition, to the conversations about the windy city,  I predict that there will be infinite conversations throughout the Conference, and thereafter, surrounding three hot healthcare trends:

  1. ICD-10: With less than 7 months remaining till the October 2015 implementation of the new and expanded diagnosis codes, ICD-10, providers and health plans are either embracing it or praying for yet another postponement. The conversation surrounding cost impact will most likely be the fuel that sparks the hot debates among attendees – does it cost more to implement or delay ICD-10?

Read the rest of this post »

Population Health: A Hot Topic At #HIMSS15

PopHealth-TreeI wrote a blog a couple of weeks ago about patient-powered research and I want to follow it up with a focus on population health. Population health efforts are intensely data-driven and require more data than is captured between the walls of hospitals or clinics. I’m working on an initiative right now to plan out how both structured and unstructured data can be harvested from EMRs and from social media (for example) to gain a 360 view of the patient population in a metropolitan area.

According to the U.S. Department of Health and Human Services, about 75 percent of the country’s eligible professionals and more than 91 percent of hospitals are on electronic health records certified for Stage 1 meaningful use. With the vast majority of personal health information being recorded in a sharable form, we’re poised to accelerate initiatives that will drive the need for HIT from many respects including:

  • Analytics – The accumulation and aggregation of data needed to improve outcomes and improve medicine.
  • Interoperability – The sharing of multiple sources of data needed to manage patient interactions.
  • Patient Engagement – The conversations and interactions with the patient when they are not within the four walls of traditional clinical setting.
  • Financial Management – The connection between the patient payment and the quality received.

An integrated analytics platform for improving population health provides insights to care providers, case managers and the individual patient. Care providers can see which patients need important health screenings or care interventions, setting the stage for enhanced preventive care and better management of chronic diseases. Patients can now be engaged at a higher level to achieve their care goals through many patient engagement platforms including both active and passive participation through portals and remote monitoring devices. Advancements in genomic profiling and personalized medicine will eventually innovate how we treat chronic diseases.

Interoperability is a key element of population health because all of this data is never in application, database or even one data center locality. Integrated systems streamline data sharing and support population health initiatives; however, many organizations don’t have a clear vision for how to meet the demands of the ever-changing healthcare industry.

The next couple of years look to be promising for the advancement of population health and it’s correlation to precision medicine through significant advancements in analytics. Perficient is well suited to attack these projects.

Population Health will be a hot topic at this year’s HIMSS conference, stop by and see Perficient at #HIMSS15 booth #4460 to continue the conversation.

6 Must-Attend #HIMSS15 Social Media Happenings


The #HIMSS15 conference is just around the corner (April 12 to 16 at McCormick Place in Chicago), and this year’s event will once again showcase the newest technologies, trends and solutions in health IT.

Each day will bring forth tons of great insights from healthcare industry influences. We’ve rounded up six not-to-be-missed opportunities to network and connect, whether in person at the conference or online anywhere else.

Converting Unknown Consumers into Patients Using Social Media

Join Perficient for a roundtable discussion that will bring industry thought leaders together to discuss how healthcare organizations can leverage social media to attract unknown consumers, and improve patient and clinician interaction and overall communication within the clinical setting. Melody Smith Jones (@melsmithjones), Manager of Connected Health at Perficient, will facilitate the discussion. Head to Perficient’s Healthcare Industry Trends blog here for the nine topics.

When: Monday, April 13, from 11:30am to 12:30pm CST
Where: Room S403

Official Hashtag: #hcsmIRL

Get more info

#IHeartHIT Meetup

Join the HIMSS15 Social Media Ambassadors and members of the healthcare community as they collectively celebrate and tell the story behind why health technology matters – to them, to healthcare and to our wellness as a society. Bring your personal stories and creativity as participants aim to illustrate the impact technology can have on the evolving healthcare system.

When: Tuesday, April 13, from 3:30pm – 4:30pm CT
Where: Located at the Theater in HIMSS Spot
Session ID: HS37

Official Hashtag: #IHeartHIT

Get more info

#HITChicks Community Meetup

Join the #HITchicks community of women in health IT for an hour of networking and tweeting organized by HIMSS. Follow the #HITchicks hashtag and the LinkedIn Group for details on guest speakers, topics, and giveaways.

When: April 14, from 10am – 11am CT
Session ID: HS38
Location: HIMSS Spot Coffee Bar

Official Hashtag: #HITchicks

Get more info
Read the rest of this post »

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Top 3 Reasons I’m Looking Forward To #HIMSS15

Top 3 Reasons I'm Looking Forward to My First HIMSSIn a little over 2 weeks I’ll be hitting the road to attend my first HIMSS Conference. Preparing for the conference has been both exciting and a bit overwhelming. Nevertheless, I have enjoyed it and I am looking forward to so many things when the conference kicks off April 12th. Who wouldn’t be excited about Chicago-style pizza, hot dogs and the famous Chicago landmarks like Navy Pier, Willis Tower and The Bean? Although I am looking forward to being in the windy city, the three things I am looking forward to most will be taking place inside McCormick Place.

Interactions with Thousands of Healthcare Thought Leaders
With more than 35,000 healthcare IT professionals attending #HIMSS15 there is going to be ample time to interact with healthcare industry thought leaders about challenges, trends and the future outlook of the healthcare industry. I’m looking forward to discussions about innovations in healthcare technology and learning from the thousands of people I will be interacting with.

Social Engagements Online and In Person
The shear social aspect of the HIMSS conference is so exciting. The HIT social media landscape includes many influential and super-knowledgeable people throughout the healthcare industry. Many of these people I interact with online and I am looking forward to meeting them in person. From the #SoME ambassadors to the numerous hashtags and TweetChats, I am excited to dive into the whole HIMSS social media experience. I’m looking forward to the MeetUps: #HITChicks, #IHeartHIT and #HITMC as well as the New Media MeetUp (where I will be sure to enjoy some Gino’s East Pizza).

I am looking forward to the Converting Unknown Consumers into Patients Using Social Media TweetChat on Monday, April 13 at 11:30 AM CT (#hcsmIRL) and the #HITsm Panel Discussion on Tuesday, April 14 at 11:30 AM CT. With so many opportunities to get social it will be fun to interact with those at the HIMSS Conference in Chicago and those that are joining from all over the world!

Educational Sessions on Timely Healthcare Topics
In between my shifts at Booth #4460 I will be attending as many educational sessions as I can fit into my schedule. I’m looking forward to sessions on patient engagement, population health management, care coordination and BI and analytics. HIMSS has a great line-up of educational sessions from hundreds of speakers and I am eager to get there to learn from them! Easily follow more than 200 #HIMSS15 speakers here.

The thought leaders, social interactions and educational sessions combined with the event being located in Chicago are a perfect combination to make my first HIMSS experience one to remember.

Check out the video on the  Top 3 Reasons to Connect with Perficient at #HIMSS15 and while you are there download our 2015 healthcare industry outlook guides for providers and health plans.

What are you looking most forward to at #HIMSS15? What am I missing? Let me know what you recommend and I’m looking forward to meeting you. @KateDTuttle

Healthcare Embraces the Cloud

Liza Sisler, Director at Perficient, recently wrote a blog post about the incredible growth of cloud based services by healthcare organizations:

 “Nearly all cloud adopters plan to expand their cloud services; areas for growth include archived data, disaster recovery and hosting operational applications and data”.   

“The top three reasons for adopting cloud services include lower maintenance costs, speed of deployment and lack of internal staffing resources. The survey shows a positive growth outlook for cloud services as almost all healthcare organizations currently using cloud services plan to expand their use of these tools.”

With healthcare organizations traditionally being slower to adopt cloud based options due to security concerns, this study shows the changing landscape for payers and providers. You can read the full blog post and view an infographic on cloud adoption in healthcare here.

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