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Posts Tagged ‘HIMSS’

Healthcare Embraces the Cloud

Liza Sisler, Director at Perficient, recently wrote a blog post about the incredible growth of cloud based services by healthcare organizations:

 “Nearly all cloud adopters plan to expand their cloud services; areas for growth include archived data, disaster recovery and hosting operational applications and data”.   

“The top three reasons for adopting cloud services include lower maintenance costs, speed of deployment and lack of internal staffing resources. The survey shows a positive growth outlook for cloud services as almost all healthcare organizations currently using cloud services plan to expand their use of these tools.”

With healthcare organizations traditionally being slower to adopt cloud based options due to security concerns, this study shows the changing landscape for payers and providers. You can read the full blog post and view an infographic on cloud adoption in healthcare here.

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Posted in Business Intelligence

Top 5 Technology Trends in Healthcare – March 2013

The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies that are currently affecting the industry.

HCBlog Top5

HIMSS 2013 Conference

Earlier this month the HIMSS 2013 Conference took place in New Orleans. Nearly 35,000 individuals attended the healthcare technology conference over the six days of sessions and exhibition. Highlights included a keynote address from former President Bill Clinton, an Interoperability Showcase, several Meaningful Use workshops, and a general theme of patient engagement.

Patient Engagement under Meaningful Use

A key theme of Stage 2 meaningful use is engaging patients in their own care. Building on the Stage 1 requirement that 50% of patients be able to view their documents electronically, Stage 2 mandates that 10% of those patients actually do so. Clinical summaries must be provided following each office visit and select patients will receive notifications and reminders for additional care. Secure messaging to patients, another Stage 2 requirement, can connect them with helpful care information.

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HIMSS 2013: An Interview with ePatient Dave

Earlier this month at the HIMSS 2013 Conference, Perficient’s Liza Sisler spoke with Dave deBronkart, better known as ePatient Dave. Dave and Liza discuss the unique roles of health, care and medication in engaged healthcare and the idea that the patient is the key to bringing all three aspects together in order to provide better health outcomes. He also talked about the role of useful digital tools to help engage patients and interoperable systems allow data to be shared and presented in a useful manner, providing better, safer care. Dave talks about the idea that patient’s healthcare data should follow them as complete and correct data at the point of care is critical to provide effective, safe health care. Lastly, @ePatientDave tells the story of Dr. Eric Topol utilizing a mobile health tool, AliveCor, to diagnose a woman on his flight home from HIMSS and the impact of mhealth tools.

When Patients Engage, Outcomes are Better

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Recapping the #ePatient Tweet Up at HIMSS

This past week at the HIMSS Conference, Perficient was lucky enough to be able to host a Tweet Up on Patient Engagement. Our own Martin Sizemore emceed the event, which attracted several members of The Walking Gallery.

67303_10151772016988502_185703559_nAttendees of the Tweet Up discussed what patients are looking for in a portal, engaging patients who do not have internet access, and the roles of gamification and Meaningful Use in the ePatient movement. We also talked about the future of patient engagement and its impact on healthcare. At the Tweet Up we gave away a Nike Fuel band and a FitBit One to the top two crowd-voted Tweets. The participants of the Tweet Up were truly equipped, enabled, empowered and engaged.

We appreciate the many participants in the Tweet Up, both in person and virtually. To read a transcript of the #ePatient Tweet Up, click here.

Reflections on another year at HIMSS

As HIMSS 2013 has come to a close, I’ve had a chance to look back at the experience of the last few days. I’ve been going to HIMSS for over 15 years.  I can’t remember one where I didn’t learn things, meet new people and get excited about the innovations in health IT.  However this year, in my opinion, was the best of all.  The reason I say this is that many of the industry changes are better defined and health IT solutions are being put in place to facilitate them.   There was also a universal recognition of the need for analytics to effectively manage healthcare organizations, improve care deliver and increase efficiency.  While this isn’t a new message, with the introduction of new delivery models, such as ACOs, increasing transparency requirements and growing regulatory reporting obligations there is no doubt about the role information plays for healthcare organizations.  To meet these requirements vendors have many introduced products and services focused on providing the required information.   The convergence of changing business requirements and new IT solutions was evident at HIMSS and this makes for a very exciting time to be in health IT.

As we wind down after New Orleans the planning starts for HIMSS 2014. I’m looking forward to Orlando next year to see what additional innovations have been introduced and connect, once again, with many people that I’ve met over the course of my healthcare career.  Hopefully I will see you there.

Continued high activity at HIMSS

While many people likely left after Monday it hasn’t been obvious from the crowds on the exhibit floor and hallways.  The only major difference I noticed was that there were fewer people in the education session I attended.  However, one I attended was first thing in the morning and there have been vendor receptions each night so maybe people are delaying morning meetings.  In any event, HIMSS continues to be very busy between networking, speaking to people at our booth and learning in the education sessions.

On Monday my focus was on big data and analytics but yesterday I wanted to find out more about ACOs and who was implementing them effectively.  I attended a great session where Banner and Aetna discussed their ACO.  Not only was it very informative regarding the business structure, goals, incentives, etc. but it also emphasized the role that analytics play in an ACO.  From evaluating prospective populations to changing health behaviors to required reporting, analytics is a cornerstone of a successful ACO and ties back into the message in the earlier sessions I attended.  That key point here is that practically anything that involves healthcare in 2013 is heavily dependent on information and the most successful organizations are the ones that recognize this and make the investments necessary to ensure they have the data required to run their business.

Are You Secure? HIMSS13 Session Helps You Decide

One of the highlights for me this year at HIMSS is attending the educational sessions when I am not manning the Perficient Booth, #1555.  I was fortunate to attend a session, “Managing Privacy and Security Challenges of Patient EHR Portals,” which focused on securing PHI (protected health information) in patient portals that really clarified some muddy waters for me.  My concern has always been twofold.  First, how do you manage adolescents’ access to the portal and how do you ensure their privacy?  The presenters tackled this question and actually recounted the experience the Mayo Clinic had surrounding this issue.  Mayo’s solution was to close portal access for those “difficult to manage” years between 12-17.  I liked the way the session was arranged, first hearing the legal explanation then hearing how it was put into practice by an institution such as Mayo Clinic.

My other concern, when does patient entered data become PHI, was indirectly answered in the session.  They explained the difference between PHR, EMR portals and PHI in an easily understandable way. During their presentation, they also touched on entering or sharing patient reported data with the physician or provider, inferring that this would create PHI if this was incorporated into the EMR data.  So I left the session satisfied and armed with new knowledge.

Did you find any sessions that made you feel more “secure?”

Investing in Change Management to Drive Healthcare Outcomes

I attended a session at the HIMSS 2013 Conference yesterday entitled, Healthcare Kaizen, Daily Improvement, Not Just Events that Mark Graban, MSME, MBA, presented.  At a technology conference it was refreshing to hear how technology should not be the only focus to improving care.

In today’s healthcare environment, big strategic initiatives are all the rage.  Business Intelligence, ICD-10, Meaningful Use, Patient engagement, ACO, pick your flavor.  All these things have one common goal-improve healthcare outcomes, be it patient care, cost reduction or increase in operational efficiencies.  Given the financial incentives tied ppblogto many of these larger healthcare initiatives, many organizations are investing millions of dollars in technology to help them achieve the aforementioned.  But what most organizations don’t realize is that you need to invest not only in technology, but in the people and processes within the organization to drive optimal care.

You can implement all the latest and greatest technology in the world but until there is some level of change management associated with people and processes the true goal of improved outcomes will never be fully achieved.  Just as technology needs to be updated, people and processes need to undergo continuous improvements.   As Mr. Graban pointed out in his presentation, the practice of Kaizen and Lean Healthcare is encouraging and offering structure to this much needed change.

Though change is inevitable, it is never an easy task.  Just as it is difficult to implement technological change, so is changing behavior.  Peter Scholtes once said, “People don’t resist change, they resist being changed.”  Therefore, it is up to healthcare organizations and its leadership to understand the positive impact of investing in its people and processes.  Without doing so, in a non-threatening manner as Mr. Graban pointed out, optimal patient care is just a mere thought.

First day of HIMSS review: Analytics, Crowds, and Catching Up

Yesterday was the first day of HIMSS and, as usual, it was extremely busy. In my experience, Monday is the busiest day since you have people who attended CHIME or came in early for pre-conference sessions that wanted a day on the HIMSS exhibit floor to meet with vendors and look at the new products. It isn’t a coincidence that almost all the major vendors have their primary client dinners and receptions on Monday evening. It appeared to me that the projections on attendance and number of vendors was on the mark since the halls were as crowded as I’ve ever seen them and the huge New Orleans convention center was filled with vendor booths. While Tuesday will also be very busy, I believe that overall attendance will decrease as the week goes on.

In addition to trying to touch base with as many people as I could and spend time at our booth, I attended a couple of interesting education sessions. My focus for the Monday morning education sessions was analytics. First I listened to a very interesting and entertaining session on what Denver Health is doing with Big Data and then I learned about how Cleveland Clinic is using enterprise business intelligence to transform their processes. It’s sessions like these, where you get practical information from health providers, which are really valuable at HIMSS. I’m looking forward to another busy, productive day on the show floor.

Patient 360: The Complete View of Patient Engagement

It’s opening day at HIMSS! It was just one year ago at last year’s HIMSS conference that Meaningful Use Stage 2 was released.  I found it quite helpful to have caught first glimpse of MU2 while at this event last year since I do strongly

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believe in the power of socially digesting information.  So, now I’ve had a year to stew on the facts, consider their meaning, and pontificate on the subject here, here,here, here, and here.  It’s safe to say I’ve pontificated all over the place.

But I won’t stop there.  Nope, that was just the first chapter, really.  Discussions about patient engagement are rolling all around HIMSS this year, and I think this is a great thing.  To have so many minds coming together to find ways to help bridge the communication and decision making gap between patients and their providers is a wonderful thing.

However, the harder I think about MU2 the more I’m left to consider why current patient portal adoption is so low.  Right now, with the adoption of EMR, we are concentrating on a one way information push towards patients and wanting to confuse that with real engagement.  It’s certainly a good start, but engagement it is not.

So, I wrote a white paper about it.  Want to see it?  Well, here you go!  I’d love to hear what you think about patient engagement here at HIMSS, so join us on Wednesday for the patient engagement tweet up!


HIMSS 13 or Bust!

Today I’m en route to New Orleans for this year’s annual HIMSS conference.  Fortunately, these conferences are placed just far enough apart for me to forget the cruelty bestowed upon by valuable walking appendages while navigating the vast HIMSS grounds over and over and over again.  My FitBit is fully charged for the occasion.

There’s lots to look forward to this year.  As I stated in the HL7 blog post on the topic, “HIMSS is the geek fuel I use to power me throughout the year.”  Allow me to explain.  Like most people I am often asked what I do for a living.  I love my job, and I answer with full enthusiasm only to find many a blank stare turned towards me when I talk about NewOrleans009interoperability, gamification, and data models that actually save lives.  However, at HIMSS its like arriving in a land with reassuring knowing glances.  It is in this environment where amazing learning can take place.  Last year some of my favorite lessons where on participatory healthcare from Regina Holliday and Keith Boone giving connected data a personal meaning with the inclusion of human story.  This learning didn’t take place in formal sessions or a fancy dinner.  They happen in this place where information can be digested throughly by this community of smart minds and shared to all willing to listen.  Let’s just say the HIMSS conference last year was a great time to have Meaningful Use Stage 2 released where the understanding could be crowdsourced by thousands within a small geographic vicinity.

So, what am I looking forward to the most at HIMSS?  Learning.  And where to I get the most learning done?  Social!  If you care to join me, then here is a list of all of the great ways to connect at HIMSS this year:

Sunday, March 3

5:00 p.m. – 7:00 p.m. Opening Reception
Ernest N. Morial Convention Center, Great Hall A
Free to all registered conference attendees

Monday, March 4

3:00 p.m. – 4:00 p.m. @mHIMSS TweetUp
mHIMSS Booth, Lobby E (Directly Across from HIMSS Central)
No RSVP Required

4:00 p.m. – 4:30 p.m. Interoperability Showcase TweetUp “Gimme my DaM data”
Interoperability Showcase
RSVP here

5:00 p.m. – 7:00 p.m. SearchHealthIT Tweet n Meet
Whiskey Blue at the W Hotel, 333 Poydras Street or

Tuesday, March 5

11:00 a.m.-12:00 p.m. #HITsm Live Tweetchat
Lobby G, Ernest N. Morial Convention Center , Social Media Center

 6:00 p.m. – 8:00 p.m. New Media Meetup
Mulate’s – 201 Julia St.,  New Orleans, LA

Wednesday, March 6

11:00 a.m. to 12:00 p.m. Patient Engagement Tweet-Up: Transforming the Healthcare Experience
Lobby G, Ernest N. Morial Convention Center , Social Media Center; #EPatient on Twitter

During this tweet-up, Martin Sizemore (@MartinSizemore), Director of Healthcare Strategy at IT consulting firm, Perficient, Inc. (@Perficient_HC), will moderate a discussion on how providers are designing secure and engaging patient portals for access to records, and how the world of social media – including Facebook and Twitter – is shaping patient expectations around caregiver interaction.

Patient Engagement is the Theme for Me at HIMSS 2013

What are you excited about learning at HIMSS 2013 this year?  I can certainly say that I am looking forward to hearing about cutting edge solutions for the buzz that will be surrounding Patient Engagement.  Dave Chase, the CEO of and the co-editor of Engage! Transforming Healthcare Through Digital Patient Engagement, debuting at HIMSS, will make the business case for patient engagement. Earlier this week he wrote in mHIMSS,

“Recognizing that breaking down information silos is paramount to improving outcomes, the ONC’s ruling gives healthcare providers using EHR-agnostic (i.e., systems not from the EHR vendor themselves), multi-provider, patient-facing apps a major advantage over those using the old model of siloed EHR patient portals.”

I couldn’t agree more.

So many provider organizations are struggling with antiquated legacy systems that don’t “talk” with one another.  By providing a vendor neutral portal where patients can receive their health information from multiple disparate systems, including labs, x-rays, ECG’s etc., patients win.

Then combine that information with a physician’s ability to add patient-RELEVANT educational materials and wrap it all up in language a patient can understand and it is a win-win.

I am hoping I can learn more about how our Healthcare System is tackling this in an innovative way. Carla Smith, Executive Vice President for HIMSS, also mentions patient engagement as the number one thing she is looking forward to seeing at the HIMSS conference.

So as I head off to “engaging” NOLA this weekend, in search of beignets and innovators, I will also be listening for the most talked about patient engagement tools during HIMSS Week.  What will be your theme?


Speaking of beignets, get those and some great patient engagement discussion at our TweetUp on Wednesday at HIMSS.