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Customer Experience and Design

Webinar: Why Personalization is a “Must” in Healthcare

While the thought of delivering a personalized experience in healthcare can be overwhelming, the value it provides is undeniable. As the industry moves to a more consumer-centric model, healthcare organizations need to engage with patients and members on an individual level. Healthcare organizations that utilize technology to provide a relevant, high-touch and personalized experience are reaping the benefits.

This complimentary webinar, featuring Kaiser Permanente and Perficient Digital, share how leading healthcare organizations are applying and benefiting from personalization tools.

Topics discussed include:

  • Engage your entire membership community through a personalized and connected experience
  • Drive better outcomes and improve healthcare value
  • Use Adobe Experience Cloud solutions to advance goals, such as improved member onboarding and new services engagement

 

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Kate Tuttle

Kate Tuttle is a senior marketing professional with more than 13 years of marketing experience in both B2B and B2C environments. She has more than 7 years of healthcare industry experience and is passionate about technology and its impact on consumer experience.

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