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Customer Experience and Design

The Multicultural Effect on the Healthcare Industry

The healthcare industry in the United States is entering an intense, intricate, complex, and dynamic period of growth and modification. Many of the modifications have not been implemented for a significant period of time, such as the medical coding transition from ICD-9 to ICD-10. Additionally, the healthcare industry will integrate information technology and systems in its regular operational methodologies, while other industries have already undergone these changes. An apparent question to present is globalhealthcare1understanding the reasons why healthcare is behind in implementing changes than other industries. We can examine the reasons for this by including global and multicultural influences.

While healthcare resources and services can be limited domestically, other industries include global exchange and interactions as essential to industry efficiency and success. Therefore, modifications and updates had to happen regularly and periodically to accompany multicultural specifications. Examples include the transportation and financial industries that both rely on partnering countries and cannot be limited to operations within the United States. Therefore, it is reasonable to include the concept that the healthcare industry does and will rely on the same premise that eventually the success of domestic healthcare delivery systems will rely on partnering organizations on a global platform. As a result, this will lead to more frequent upgrade and standardization in healthcare as well.

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Steven Scott

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