May, 2010 | Perficient Enterprise Content Management Blog
Perficient Enterprise Content Management Blog Blog

Archive for May, 2010

Web Analytics Best Practices

As online conversions are becoming more and more prevalent it is important to maintain process and a plan for your online presence. The way to calculate ROI and other conversion metrics is with analytics.

The Best Practices model used for analytics can be broken into seven steps which are listed below.

1. Identify Conversion Goals & KPIs

There are two types of indicators to monitor traffic and conversion.

Traffic monitoring is the practice of recording every person on every page regardless of source, relationship or authentication. Typically a tag of source code is placed into a global footer of a website so that every page includes the tag. Once the tagging is implemented you can review the traffic using a dashboard provided by the analytics tool which will report on information about the traffic like how long was the average customer on your site and where they went.

Conversion tracking is different than traffic tracking in that you will want to define a goal and track that independently of the traffic monitoring. An example of this may be that you have a landing page used for an email campaign or perhaps a confirmation page after an ecommerce transaction.

Conversion tracking is very powerful because you can include values used in your application in the reporting dashboards. Typically for an ecommerce site the itemized receipt values would be important to track so those values can be used to populate the dashboard and then your reporting will include sales data in the summaries.

Every site and organization has its own unique set of goals and these goals may change rapidly as data is collected and tuning is performed.

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Managing privacy risk in the digital age (Webinar this week)

One of the biggest challenges faced by IT leaders today is spending a lot of time, money and resources trying to comply with government regulations and internal requirements, but yet still experiencing repeated non-compliance issues. On top of that, IT leaders often cannot determine why this is the case. It typically comes down to “culture” […]

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Perficient ECM Practice offers SEO

Perficient is proud to announce a new online marketing strategy that is capable of incorporating Organic SEO PPC Analytics Link Building, and Social Media into client sites. This new framework  is flexible to support online marking across any platform or hybrid environment while still staying focused on the individual needs of a customer. For details […]

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Perficient partners with FatWire Software

Today, we’re announcing that we’ve partnered with FatWire Software, a leading provider of Web Experience Management (WEM) solutions. We’re always trying to help our customers gain a better ROI from their web content management (“WCM”) initiatives by providing strategic WCM planning, design, implementation and migration consulting services through the use of our web content migration […]

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