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Posts Tagged ‘social networking’

Lessons from 2014: How to get more clicks on Facebook.

Merry Christmas!  As I have some time off at the end of the year, I’m looking back at information I have gathered in my reading list that I find interesting.  I came across the article We tested all the best advice to get more clicks on Facebook. Here’s what worked by Kevan Lee at Buffer’s Social blog. […]

Customer Engagement: Harnessing Disruption

This week I’m attending Customer Engagement World in New York. “The Customer is the New Boss” is Lawrence Dvorchik’s theme for Customer Engagement World. But hasn’t the customer always been the boss? We always say customer is the boss, but our engagements methods rarely reflect this. Too often companies are trying to engage in a one-way […]

A Day in the Life of a Social Media Manager

In the BufferSocial blog, Kevan Lee posted an article for Social Media Managers.  The post takes a look a “typical” social media manager’s day and breaks down that day into many different activities, represented in the info graphic here.    Mr. Lee also provides several different views on how other people spend their days managing social […]

Will Enterprise Collaboration Drive Digital Transformation?

CIO.com has an article titled, “Enterprise Collaboration Will Drive Digital Transformation“.  Perhaps a more descriptive but longer title would be, “Digital Transformation Will Happen But Those Who Succeed Will Collaborate Across The Enterprise”  It’s not the catchiest title of course.  However, it highlights how to make any transformation successful.  The author, Matt Kapko, notes “The CIO […]

Forrester Ranks Office 365 + Yammer Tops in Strategy

Forrester recently released their Enterprise Social Platforms Wave.  I like Forrester’s Wave approach because of the depth of information on a variety of scored points.  While I cannot divulge the entire report, I can show a glimpse of where Office 365 + Yammer stand and tell you a few points why.  For the complete review, […]

IBM Connect: Becoming a Social Business Success Story

Chris Crummey (@ccrummey) is probably the most adept presenter on the whole experience in using the IBM tools. He gets what makes people successful and incorporates that into how he works.  So it’s a good session. Here’s what makes you successful:   Types of people: My social strategy is to have a blog (feature)  You […]

IBM Connect: Social Next What’s Coming to Social

Jeff Schick is the VP of Social Software at IBM and he led us through where social is going.           The first thing to know is that Connections is now rebranded.  It’s all an integrated solution.  Mail, meetings, docs, etc.  It’s all part of the Connections brand.  Given what we just […]

IBM Connect: Social Next What's Coming to Social

Jeff Schick is the VP of Social Software at IBM and he led us through where social is going.           The first thing to know is that Connections is now rebranded.  It’s all an integrated solution.  Mail, meetings, docs, etc.  It’s all part of the Connections brand.  Given what we just […]

Dreamforce: Managing Social Conversations with Buddy Media

Barbara Meskin from Jim Beam presented how that brand learned how to engage customers through social media on a global scale.  The journey that she decribed included the following steps over two years, although these things were not done linearly all the time: Social Audit – here they had to figure out what they had […]

Hashtags for Cancer

Over on Symplur.com, Dr. Michael Katz talks about connected health care.  In this blog post, Hashtags in Cancer Care: Embedding Meaning in Digital Health, he proposes a more formal set (“ontology”) of hashtags for cancer information.  While hashtags have traditionally been a means of spontaneously organizing Twitter  tweets, I think Dr. Katz’s idea has a lot […]

How To Do Social Marketing Wrong and Pay a $340,000 Fine

According to Christian Ziberg in the iDownloadBlog, Samsung was recently found guilty of violating fair trade rules by hiring a large number of writers and having employees trash-talk their competitors.   It looks like Samsung asked these people to post anonymous comments on various websites talking up Samsung and talking down other phones.     […]

Gartner Releases Social Software in the Workplace Magic Quadrant

Gartner just released their Social Software in the Workplace Magic Quadrant.  (warning login and $$ required to gain access.)  Alternatively, Jive also offers it with your company information.  I don’t want to just copy what Gartner has to say so let me just focus on the use cases for Social Software and the leader quadrant. […]

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