Michael Porter | Digital Transformation
Digital Transformation Blog

Michael Porter

http://www.perficient.com

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Mobile Page Load Is Important

We all spend a lot of time on the big things like creating the correct strategy, investing in innovation, and orienting our culture.  Even as you focus on those, you can’t lose track of the small stuff. Let me give you an example.  I’ve had two separate clients in 2017 tell me that when they […]

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2017 Digital Transformation Trend: Smart Anything

So anyone who can read, knows that artificial intelligence, chatbots, Internet of Things, etc. are all poised to take over the world.  While you shouldn’t believe all the hype, there is something here.  Our reality shows us that we cannot scale on human power alone.  You can’t create a world class customer experience for every […]

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The Evolving Face of Retail

Scott Moore has a nice post on CMO.com about how Retail isn’t dead, just changing into the Six Million Dollar Man.  I like where he’s going with that.  Brick and mortar stores aren’t dead.  Yes, they have challenges but just as we saw in communications, new technology doesn’t necessarily mean the end of one medium. […]

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2017 Digital Transformation Trend: Integration is King

Integration is king; long live integration. In some ways, this may be one of the more obvious trends. If you want to deliver a great customer experience, you have to both know something about this person interacting with you and provide key transaction(s). Both of these elements drive the need for integration. Let me give you […]

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2017 DT Trend: Cloud Maturity Will Allow Evolution of DT

No one should be surprised that cloud continues to be a trend in 2017 and beyond.  The fact is that Digital Transformation requires exactly the features that cloud provides.  Forrester has a nice quote that I think summarizes the value we need: Many I&O technology investments fail to deliver true business value through great customer […]

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To Lead Digital Transformation, CEOs Must Prioritize

The Harvard Business Review has a great article on the issues standing in front of realizing value from digital transformation.  A lot of it rings true in both the challenge and the answer. But first the challenge: The problem is that that these efforts tend to be ad-hoc and uncoordinated. Without the proper framing and […]

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2017 DT Trend: IT Will Continue to Evolve to Be More Agile

Some trends tend to be new and some are just a continuation.  Frankly, most IT organizations need a bit of a shakeup when it comes to digital transformation.  For too long, we have focused on ringing cost out of technology investment rather than using technology investment to gain more revenue or value.  I’ve lost track […]

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2017 DT Trend: Mobile Will Just Become Customer Experience

We rely more on anecdotal evidence for this but it’s definitely a trend.  While B2C organizations continue to highlight the importance of consumer-based mobile we see that the hype cycle has begun to level out.  Mobile is important.  No one argues that.  Omnichannel is important. No one argues that either.  However, more companies now realize […]

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2017 Digital Transformation Trends: Budgets Won’t Meet Needs

As is inevitable when something matures, people take a closer look at what is actually happening and what they can realistically expect to gain from it.  That’s no different for Digital Transformation.  It has significant upside and just a few of the various activities can benefit you.  For example: Focusing on DevOps can decrease time […]

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Perficient Digital Transformation Blog

Perspectives and insights from our thought leaders on change management, Big Data, cloud, mobile, integration, APIs, analytics, digital experience and business optimization strategies to drive digital transformation.

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